Medical Tourism Client Process
Steps Our Customer Will Take
A typical MedVacation client will follow a 20 step process.
- Initial telephone conversation with MedVacation consultant to discuss medical procedure needs.
- MedVacation consultant contacts medical facility to discuss requested procedure.
- Consultant contacts potential patient with a price quote, additional information on the procedure and time for a consultation with the doctor.
- Client confirms the time for consultation and subsequently receives instructions.
- Client signs medical release form.
- Client gathers and forwards any relevant medical records to his/her new doctor’s office.
- Client speaks with the doctor who assesses the medical condition and designs a tentative treatment plan.
- Doctor contacts MedVacation consultant to discuss the treatment(s) and to confirm pricing.
- MedVacation arranges for the client to sign all legal forms associated with treatments.
- MedVacation consultant arranges the dates for the treatment and travel that suit both the client and the medical facility.
- The client makes payment for the procedure(s) and for all other travel related services.
- Client is instructed to contact the travel agent to book flights, hotel, arrange for a visa if required and for any tourist activities.
- Client travels to treatment destination.
- Client is picked up from the airport to travel to his/her hotel.
- Client is picked up to meet with his/her doctor to go over the treatment.
- Client undergoes the scheduled treatment.
- Client recuperates and has a follow-up visit with the doctor.
- Client is dropped off at the airport to return to the U.S.
- MedVacation Consultant follows up with the client to ensure that everything went well and according to the agreement.
- If necessary, the client visits his/her local primary care physician to ensure proper recuperation.
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